AI Unlikely to Eliminate Most Jobs, but Clerical Workers at Risk, ILO Reports

GENEVA (Reuters) – A recent U.N. study suggests that while generative AI is unlikely to completely take over most jobs, it is expected to automate certain tasks, allowing workers to focus on other responsibilities.

The study highlights that clerical positions may face the most significant impact, which could disproportionately affect female workers, given their higher representation in this field, particularly in developed countries.

The rising interest in generative AI and its chatbot capabilities has raised concerns over job losses, reminiscent of fears that accompanied the introduction of the moving assembly line in the early 20th century and mainframe computers in the 1950s.

According to the International Labour Organization’s findings, “Most jobs and industries are only partially exposed to automation and are thus more likely to be complemented rather than substituted by AI.” This indicates that the predominant effect of this technology will likely enhance existing roles.

Clerical work is identified as the occupation most susceptible to generative AI, with approximately a quarter of its tasks highly vulnerable to automation. Conversely, most other professions, such as management and sales, are anticipated to see only minimal exposure.

Despite this, the U.N. agency’s report cautioned that the consequences for workers in affected sectors could be severe.

It emphasized that policymakers should view the study not as a reassurance but as a crucial signal to implement strategies addressing the technological changes already underway.